The 4th Annual Operational Excellence in Financial Services - Africa 2015 covers topics such as:
- Transforming operations through improved, innovative and cost effective capabilities
- Tactics to maximize operational performance and business productivity
- New technologies to enhance service quality standards and process improvement
- How and where can operations can create value for the customer’s experience
- Tactics to implement people positivity towards acceptance for change
- Methods to improve turnaround time across your touch points and alternate delivery network
- Markets and understand their operational infrastructure, capabilities, regulations and opportunities
- Opportunities to embrace a operating strategy to satisfy Africa’s digital commerce
The 4th Annual Operational Excellence in Financial Services - Africa 2015 brings together professionals from finance.
