The 4th Annual UAE Customer Service Week 2013 is a conference that covers topics such as:
- Breakdown analytical feedback into large readable information by techniques and solutions development
- Proactively receive customer feedback and data analytics from multiple platforms by effectively adapt to changes in digital communication
- Implementing software that can better manage online customer feedback to take effective action to meet customer requirements
- Handle increasing public online feedback by evolving a business model internally
- Loyalty relationships with sophisticated consumers in competitive markets
- Strategies to encourage new lines of communication and receive more quality customer feedback
The 4th Annual UAE Customer Service Week 2013 brings together Directors, General Managers, Managers and Heads of:
- Client Service Manager
- Customer Service, Experience and Relations
- Quality Management / Service Quality
- Call Center Manager
- Marketing
- Human Resources
- Training, Learning and Development
- Business Development and Sales
- Corporate Affairs
- CRM
- Consumer Affairs