The 6th Annual Utility Customer Experience Management Conference 2015 covers topics such as:
- Provide a comprehensive customer experience that is both holistic and satisfying by integrating digital platforms and e-channels
- Determine necessary advancements and process upgrades by evaluating current standing in the customer experience space
- Track customer satisfaction using a variety of measurements and methods proving ROI
- Cover more ground and improve business bottom-line by analyzing and addressing gaps in outreach
The 6th Annual Utility Customer Experience Management Conference 2015 brings together leading senior executives from Gas, Electric and Water Utilities.
