Chief Customer Officer Melbourne

  • 2021
  • Melbourne, Australia

Description

Chief Customer Officer Melbourne is a conference dedicated to the development of the Chief Customer Officer (CCO) role.

Chief Customer Officer Melbourne covers topics such as:

  • Customer-centric strategic road-map, with case studies
  • Customer-Driven Growth Engine adapted from Jeanne’s Book, Chief Customer Officer 2.0
  • What Characteristics Are Needed to Be An Effective Chief Customer Officer?
  • Critical Success Factors – Getting Business Value from Improved Customer Experience
  • Establishing Alignment Between the Sales, Marketing and Customer Service Functions To Support Customer Outcomes
  • Rethinking the Customer Experience for Digital
  • Transforming the Voice of the Customer (VOC) into Real Actionable Insights
  • Overcoming Budget Restraints
  • Building CX Teams to Further Empower & Enable

Chief Customer Officer Melbourne brings together senior attendees with job titles such as:

  • Vice presidents
  • Chief customer officers
  • Directors of customer experience, customer success, client experience, marketing
  • Presidents

Past Events

Important

Please, check "Chief Customer Officer Melbourne" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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