Churn and Customer Value Management in Telecom 2014 is a conference focused on key challenges facing the operator community, including:
- Which customers will be most responsive to cross-selling and up-selling campaigns?
- When to invest in retaining a customer, and when is it worth letting them go?
- How to identify high churn risk customers and proactively work to keep hold of them?
Churn and Customer Value Management in Telecom 2014 brings together CxOs, VPs, Directors, Heads and Managers of::
- Customer Base Management
- Customer Value Management
- CRM
- Churn Management
- Loyalty & Retention
- Customer Care
- Customer Analytics
- Online & E-care
- Social Media
- Customer Insight
