Complaint Handling Best Practices - Compliance with FDA and ISO Regulations 2019 is a webinar that covers topics such as:
- Establishment of complaint handling program
- FDA and ISO requirements for complaint handling
- "Non-complaints"
- What constitutes a complaint
- Complaint trending and reporting
- The roles of investigation and corrective action in complaint handling
- Benefits/Detriments of a Reply to the Customer
- Application of risk management to complaint handling program
Complaint Handling Best Practices - Compliance with FDA and ISO Regulations 2019 is intended for:
- QA Management
- Regulatory Management
- Sales Personnel
- Customer Service Personnel
- Quality System Auditors
- Consultants
