The Conducting Emotionally Difficult Conversations 2016 is a webinar that covers topics such as:
- How an ability to control one`s feelings can influence the success or failure of an emotionally difficult conversation
- Relate the painful conversation to their construction of their professional "self"
- Empathic responses that are useful in conducting difficult conversations
The Conducting Emotionally Difficult Conversations 2016 is intended for health professionals who has to communicate with others.