10th Contact Centre Summit Canada 2014

  • 02-05 Dec 2014
  • Doubletree by Hilton Toronto Downtown, Canada

Description

The 10th Contact Centre Summit Canada 2014 covers topics such as:

  • Maximizing the Customer Experience in a Multichannel Model
  • The Perfect Blend Between People, Process and Technology
  • Leveraging Efficiency and Knowledge to Drive your Call Centre
  • Structured Roundtable Morning Networking Break
  • Utilizing Virtual Agents within your Contact Centre
  • How to maximize your Call Centre with Limited Resources
  • Maximizing Human Talent through Recruitment, Retention and Engagement

Past Events

Important

Please, check "Contact Centre Summit Canada" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, E-Business, Finance

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