Customer Contact Week Asia (CCW 2021)

  • 22-23 Mar 2021
  • Singapore

Description

Customer Contact Week Asia (CCW 2021) is a conference dedicated to channel management, digitisation, customer engagement, operational excellence and workforce management in contact centres, featuring best practice and strategic case studies.

Customer Contact Week Asia (CCW 2021) covers topics such as:

  • Transforming Contact Centre Operations through Digitisation
  • Future-Proofing Contact Centres in the Digital Age
  • Optimising Workforce Planning and Service Delivery
  • Effective Channel Management & Engagement in Contact Centres
  • Monetising Customer Insights to Drive Performance and Profitability in Contact Centres
  • Revolutionising Customer Interactions in Contact Centres

Customer Contact Week Asia (CCW 2021) brings together senior attendees with responsibilities in:

  • Call Centres
  • Contact Centres
  • Customer Care/Management/Marketing
  • Customer Service
  • Operations
  • Customer Experience

Customer Contact Week Asia (CCW 2021) will be held in Singapore on 22-23 Mar 2021.

Venue

Singapore
View Hotels near Venue
Free cancellation available

More Details

Organizer:
IQPC
Website:

Future Events

  • Customer Contact Week Asia (CCW 2021) - 22-23 Mar 2021, Singapore (12296)
  • Customer Contact Week Asia (CCW 2022) - 2022, Singapore (63643)

Past Events

  • Customer Contact Week Asia (CCW 2020) - 02-05 May 2020, Marina Bay Sands (Sands Expo & Convention Centre), Singapore (603)
  • Customer Contact Week Asia (CCW 2019) - 18-21 Mar 2019, Sofitel Singapore City Centre, Singapore (35275)

Important

Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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