Customer Contact Week Europe


Customer Contact Week Europe is a conference dedicated to world class service through customer contact innovation, automation, ai & cultural transformation.

Customer Contact Week Europe covers topics such as:

  • The convergence of the CX and Contact Center functions for customer centricity: Create a customer vision and drive it through the entire enterprise
  • The minds of Europe’s rapidly changing and ever-more influential consumers: Are your customer strategies future-proof?
  • Delivering world class service through technology, people & process
  • Becoming a digital business – with customers at the front and centre!
  • Humanity in technology advancements: The role of colleagues in the age of AI
  • The rise of cognitive contact centre and contact centre AI: Driving breakthrough performance
  • Seamless and connected customer journey through omni-channel integration
  • The power of data to guide and refine your customer strategies
  • Developing transformational leadership to drive large scale change
  • Driving the customer centric culture through employee engagement

Future Events

Past Events


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

Other Events with Similar Categories

Other Events with Similar Location or Organizer

Featured Conferences & Exhibitions