Customer Contact Week Europe

  • 7-10 October 2019
  • Beurs van Berlage, Amsterdam, Netherlands

Customer Contact Week Europe is a conference dedicated to world class service through customer contact innovation, automation, ai & cultural transformation.

Customer Contact Week Europe covers topics such as:

  • The convergence of the CX and Contact Center functions for customer centricity: Create a customer vision and drive it through the entire enterprise
  • The minds of Europe’s rapidly changing and ever-more influential consumers: Are your customer strategies future-proof?
  • Delivering world class service through technology, people & process
  • Becoming a digital business – with customers at the front and centre!
  • Humanity in technology advancements: The role of colleagues in the age of AI
  • The rise of cognitive contact centre and contact centre AI: Driving breakthrough performance
  • Seamless and connected customer journey through omni-channel integration
  • The power of data to guide and refine your customer strategies
  • Developing transformational leadership to drive large scale change
  • Driving the customer centric culture through employee engagement

Customer Contact Week Europe will be held in Amsterdam, Netherlands on 7-10 October 2019.


Beurs van Berlage
Damrak 277,
  View all Hotels near Venue
899-1498 Euro   (Early registration date: 5 July 2019)
No exhibition
5 July 2019
Rentalcars Savings

Future Events

  • Customer Contact Week Europe - 7-10 Oct 2019, Amsterdam, Netherlands (86239)


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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