Customer Experience Management Forum 2015

The Customer Experience Management Forum 2015 is dedicated to developments and future aspects in customer experience.

The Customer Experience Management Forum 2015 covers topics such as:

• Customer Experience of the Future
• Mobile as the New Engagement Tool
• Big Data Analytics to Enhance Customer Experience
• Contact Center – Change is Good
• Transforming the Customer Experience
• Walking in the Footsteps of your Customer
• Mapping and Improving Your Customers’ Journey

The Customer Experience Management Forum 2015 brings together key decisions makers including C-level, presidents, managers and senior customer experience management executives.