Customer Live is a conference that provides an insight on how to transform organisations to become truly customer centric.

Customer Live covers topics such as:

  • The commercial opportunity of customer centricity
  • A practical guide to customer centricity
  • The KPIs that measure & drive sales
  • Driving end-to-end engagement and sales
  • The importance of customer experience for luxury consumers
  • Getting the balance right between technology and human intervention in driving customer experience
  • Consumer expectations and how to meet them
  • Practical levers for improving customer experience
  • Scaling a multichannel business by putting customers at the heart of all you do
  • Building lasting loyalty in an age of disruption
  • Balancing brand, customer and commercialisation

Customer Live brings together senior attendees consumer-facing sectors including:

  • FMCG
  • Retail
  • Travel
  • Food & beverage
  • Financial services
  • Hospitality
  • Healthcare
  • Automotive

Future Events

Past Events


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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