Customer Loyalty and Retention 2014

  • 25-27 Mar 2014
  • Kensington Close Hotel, London, United Kingdom

Description

Customer Loyalty and Retention 2014 is a conference dedicated to policies, plans and methods for retaining, securing and upselling customers to increase customer base, profit and ROI. Topics include:

  • Engaging customers through personalized service and marketing
  • Loyalty and retention in a marketplace saturated with choice
  • The use of social media to develop loyal customers
  • Business value and impact of loyalty schemes
  • Focus management on customer retention over acquisition
  • The use of data analytics to drive customer engagement and increase retention

Past Events

Important

Please, check "Customer Loyalty and Retention" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

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