Customer Service Begins in HR: How HR Sets the Tone for the Service Culture 2016 is a webinar that covers topics such as:
- How HR impacts internal customer service within all organizations
- Who are your customers, really? How internal customer service set the tone for external service!
- Principles of effective customer service applied to the HR/internal customer relationship
- Points of contact for customer service between HR and employees or applicants
- Checklist for effective internal customer service for HR professionals
- Keys to cultivating a culture defined by internal customer service, beginning with the HR department
- How internal customer service impacts external customer service
- Characteristics of effective internal customer service - how do you rate?
Customer Service Begins in HR: How HR Sets the Tone for the Service Culture 2016 is intended for:
- HR Managers
- HR Directors
- HR specialists
- HR Generalists
- Talent acquisition professionals
- Other HR professionals
- Talent development professionals
- Talent management professionals
- Communication professionals
- Business owners
