Customer Service Course

  • 22 Sep 2021
  • Impact Factory, London, United Kingdom

Description

The Customer Service Course covers topics such as:

  • Finding The "Human Moment"
  • Defining Good Customer Service
  • Dealing With Abuse
  • Hostile Customers
  • Delivering A Positive Experience
  • Gaining Confidence
  • Building Customer Loyalty
  • Advanced Listening and Responding
  • Difficult, Rude Or Indifferent Customers
  • Personalising Customer Relationships
  • Make The Customer’s View Work
  • Using Empathy To Manage Complaints
  • Taking Care Of Yourself

Past Events

Important

Please, check "Customer Service Course" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

Other Events with Similar Categories

Other Events with Similar Location or Organizer

Featured Conferences & Exhibitions