Customer Value Management and Retention in Telecoms 2015 is a conference that provides knowledge on how to build customer loyalty, increase retention and create profitable relationships.
Customer Value Management and Retention in Telecoms 2015 covers topics such as:
- Loyalty strategies
- Expert insight from renowned international telecoms operators sharing the tips needed to win over customers and drive customer value
- Interactive workshops focused on CVM business transformation and customer contact optimisation
- Global perspective on how to increase customer spend
- CVM, retention and churn mitigation strategies
- Solutions to top retention bottlenecks: How can you increase customer value? How can you reduce churn? And how can you transform your CVM process and implement pre-and post-paid initiatives?
