CX Artificial Intelligence for Customer Experience

  • 12-14 Nov 2019
  • Hilton London Olympia, United Kingdom

Description

CX Artificial Intelligence for Customer Experience is a conference dedicated to the broadening definition of customer experience and where AI sits within that.

CX Artificial Intelligence for Customer Experience covers topics such as:

  • Efficient, future-proof framework for managing your customer relationships with more ease and context in an omnichannel environment
  • Where AI-powered solutions will make the greatest impact on your customer experience and business bottom line
  • Build a more continuous agile experience with virtual assistants and learn how to maximise their intelligence
  • Reduce your innovation failure rate and risks linked with integrating AI solutions into your customer journey through ensuring the key success factors are in place
  • Reduce customer effort to ensure interactions with your brand are as effortless and natural for the modern customer as can be
  • Equip your customer care and support team with all the necessary tools and information to enable them to have more meaningful conversations that make a lasting impression on your customers
  • Lifetime customer value proposition and how technologies, like AI can help you unlock a more sustainable business

CX Artificial Intelligence for Customer Experience brings together senior digital transformation leaders.

Past Events

Important

Please, check "CX Artificial Intelligence for Customer Experience" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Management, Operations

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