CXDC 2017: Leading Change In Public Sector Customer Experience is a conference that covers topics such as:
- CX Design And Delivery
- The Future Of Digital CX
- Creating And Nurturing A CX-Driven Culture
- Technology Stack And Strategy
CXDC 2017: Leading Change In Public Sector Customer Experience brings together senior attendees from government and industry or private sector responsible for:
- Digital channels
- Citizen service or engagement
- Technology serving internal and external customers
- Internal customer experience
- Partner engagement
- Technology supporting these systems of engagement
- Understanding (internal and external) customer needs