CXN Live: Future CX & Contact Center Trends & Technology APAC

CXN Live: Future CX & Contact Center Trends & Technology APAC is a conference dedicated to best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort.

CXN Live: Future CX & Contact Center Trends & Technology APAC covers topics such as:

• Aligning your customer journey with evidence-based services and personalised values
• Transform your customer experience for agile operations
• From "cost to growth" customer service centres
• Personalise services across customer segments
• Workforce autonomy: the next normal in empowering your employees
• Using AI to achieve 100% agent evaluation

CXN Live: Future CX & Contact Center Trends & Technology APAC brings together senior attendees involved or interested in:

• Contact Centre Operations
• Contact Centre
• Customer Satisfaction