CXNYC is a conference that covers topics such as:

  • Launching customer experience initiatives that deliver measurable ROI, building support for the next round of efforts
  • Determining the organization`s level of customer experience maturity and creating a road map to vision of success
  • Which companies earned Outside In Awards for customer experience excellence and how they did it
  • Overhauling strategies, organizations, and processes to get on top and stay there - customer experience leaders perspective

CXNYC brings together:

  • VPs and directors of enterprisewide customer experience
  • Chief customer officers
  • Senior-level executives responsible for setting organizational strategy
  • Senior-level executives responsible for digital channels
  • Marketing and strategy leaders charged with understanding customers` needs
  • Senior-level executives responsible for driving consumer sales and profitability

Future Events

CXNYC 2020


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

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