Designing Digital Service Transformation 2015 covers topics such as:
- Design a customer-centric digital service strategy
- The DTO outlines it’s vision for the future
- Leverage data analytics & new technologies to track & measure performance
- Develop an agile & entrepreneurial organisational culture
Designing Digital Service Transformation 2015 brings together senior attendees from Federal, State and Local Governments including heads of:
- Digital Service Delivery
- Service Delivery
- Digital Engagement
- Digital Channels
- CIO/CTO
- EGovernment/Online Services
- Customer Solutions/Product
