Humanising Digital & Self-Serve - Effortless Customer Experiences is a conference that covers topics such as:
- Chatbots, AI Alternatives & Customer Experience
- Balancing Digital Strategies With Human Interactions
- Effortless Customer Journeys
- Encourage Customers To Channel Shift
- Customer Trends & Behaviours
- Tackling Demographic Differences
- Protecting Your Company Brand
- Cost-Savings Vs Retention
- Targeting The Non-Tech Savvy
Humanising Digital & Self-Serve - Effortless Customer Experiences brings together senior attendees with responsibilities in:
- Customer Experience
- Digital
- Customer Insight
- Customer Service
- Contact Centres
- Customer Journey
