ICMI Contact Center Connections

  • 28-30 October 2019
  • Hyatt Regency Chicago, IL, United States

ICMI Contact Center Connections is a conference dedicated to the latest technology and trends in contact centers and covers topics in areas such as such as:

  • Operations Management in contact centers
  • People Management in contact centers
  • Technology Management in contact centers
  • Strategy and Leadership in contact centers

ICMI Contact Center Connections brings together customer management professionals.

ICMI Contact Center Connections will be held in Chicago, IL, United States on 28-30 October 2019.


Hyatt Regency Chicago
151 E. Wacker Drive,
United States
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International Customer Management Institute (ICMI)
Rentalcars Savings

Past and Future Events

  • ICMI Contact Center Connections - 2020, United States (66553)
  • ICMI Contact Center Connections - 28-30 Oct 2019, Chicago, United States (73576)
  • ICMI Contact Center Demo & Conference 2018 - 12-14 Nov 2018, Las Vegas, United States (66554)


Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.