Kingdom Call Center Transformation 2017

  • 27-28 Sep 2017
  • Rosh Rayhaan by Rotana Riyadh, Saudi Arabia

Description

Kingdom Call Center Transformation 2017 covers topics such as:

  • Role of Cloud Computing in Call Centers
  • Saudi Vision 2030 – The role of call center industry in transforming the Saudi economy
  • Changing face of CRM – Journey from Multi-Channel to Omni-Channel
  • Artificial Intelligence and Robotics the future of Call Centers
  • Technological `Disruption` for secure data management, transfer and pilferage reduction
  • Environment to deliver uniform experience across all channels
  • Digitization of Contact Center: Selecting the right partners

Past Events

Important

Please, check "Kingdom Call Center Transformation" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Operations

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