The impact of the global financial crisis (GFC), along with a consistent talent drain brought about by retrenchment, retirement, redundancies and natural attrition, means that knowledge collapse has become a very real prospect for many organisations.
Many managers are recognising the tacit value of employee knowledge and are disseminating this expertise to establish cost effective solutions and retain collective intelligence. This is creating a number of opportunities to collect and retain an organisational knowledge repository using a variety of methods, including social media, narrative and Communities of Practice (CoPs).
However, knowledge practitioners still need to devise solutions to overcome organisational resistance and to create a value proposition for knowledge transfer and retention initiatives that are not currently topical, but will have a significant impact on future knowledge capabilities.
This one-day connected forum will take a closer look at the current state of knowledge transfer and retention within organisations and will suggest how to:
- Cultivate a knowledge sharing culture
- Identify key knowledge areas and knowledge champions
- Implement mentoring and knowledge building programs
- Ensure departing employees impart crucial knowledge to their successors
- Utilise social media to capture and store employee knowledge
- Take steps to minimise the risk of knowledge collapse
- Develop networks to sustain ongoing relationships and improve knowledge retention
