Managing Difficult Conversations in Workplace covers topics such as:
- Giving difficult feedback & Dealing with different types of difficult people
- Choosing to Have the Conversation
- The language of influence and the fine art of listening
- Influencing difficult people non-verbally
- Personal Power and Path to becoming the Inspirational Leader
Managing Difficult Conversations in Workplace brings together attendees involved in:
- Employee/Employment Relations
- Human Resources
- Workplace Relations
- Industrial Relations
- Workforce Management
- People and Culture
- Anyone who needs to have difficult conversations at work
