Powerful Business Writing Skills 2016 is a course that covers topics such as:
- Use Plain English in both written and oral communication
- Appreciate how similar principles apply when speaking and writing
- Use language that connects, builds relationships, and achieves your goals
- Use Shirley’s unique heart-based formula for business writing
- Use modern business language that is natural, active, courteous and sincere
- Adopt an approach that is reader/customer-centric
- Rewrite real business messages to improve format, style, language and tone
- Structure messages logically using Shirley’s four-point plan
- Ensure your messages are read, understood, and get the right response
Powerful Business Writing Skills 2016 brings together:
- Managers
- Department heads
- Secretaries
- Executives
- Clerical officers
- Administrators
- Any professional who want to write better business correspondence