3rd Service Design Summit

  • 20-21 May 2021
  • Barcelona, Spain


The 3rd Service Design Summit is dedicated to the main challenges and opportunities of new service creation.

The 3rd Service Design Summit covers topics such as:

  • Demonstrating how digital products communicate the brand value to the customers and stimulating ideas on how to improve it
  • How to react quickly to a rapidly changing world while getting the basics right despite the pressure
  • Providing a platform for purposeful brand distinction by designing services for customers’ emotional needs
  • Creating a blended strategy which is flexible and accommodates offline consumers to avoid disconnection and alienation
  • Best practical tools for designing in a time of a new normal

The 3rd Service Design Summit brings together attendees involved or interested in:

  • Human-Centered Design
  • Customer Experience
  • Customer Engagement
  • Design Research
  • Digital Transformation
  • Process Improvement
  • Stakeholder Management
  • Technology & Digital Strategy
  • Business Model Innovation
  • Customer-focused Innovation
  • Service Delivery
  • Complex Ecosystems
  • Design Methodologies
  • Business Systems
  • & Others!

The 3rd Service Design Summit will be held in Barcelona, Spain on 20-21 May 2021.

More Details

1495 Euro
Luxatia International

Prices are for evaluation only.

Future Events

  • 3rd Service Design Summit - 20-21 May 2021, Barcelona, Spain (91858)
  • 4th Service Design Summit - 2022, Location TBD (73807)


Please, check the official event website for possible changes, before making any traveling arrangements

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