Shared Services & Outsourcing Week Middle East 2013

  • 24-27 Nov 2013
  • Amwaj Rotana - Jumeirah Beach Residence, Dubai, United Arab Emirates

Description

Shared Services & Outsourcing Week Middle East 2013 is a conference that covers topics such as:

  • Benchmarking your shared services operations against others to evaluate and improve your own organisation’s SSC
  • Successfully planning and launching shared services operations by learning from experienced practitioners
  • Adopting a range of measurable KPIs to convince your customers and your board of the continued value of shared services
  • Incorporating automated functions and developing a holistic, grassroots approach to interacting with the customer to enhance customer service
  • Multiple methods of charging for shared services operations in order to increase confidence and transparency with customers
  • Reduce costs and increase efficiency by launching a shared services operation
  • Tested and tried change management principles to ensure a smooth transition to your new shared services model

Shared Services & Outsourcing Week Middle East 2013 brings together Middle East’s practitioners in shared services, including:

  • Heads of Shared Services, payroll, Customer Services and Process Excellence
  • CFOs
  • IT Managers
  • Directors of HR Shared Services and BPO
  • Financial Controllers
  • Finance Directors

Past Events

Important

Please, check "Shared Services & Outsourcing Week Middle East" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Finance, Human Resources (HR)

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