The CMS Star Ratings Master Class 2013 covers topics such as:
- What has worked—and what hasn’t—for provider, member and staff engagement
- Having the provider conversation about quality and risk adjustment
- Strategies for building strong HEDIS scores
- Innovative approaches to elevating CAHPS and HOS scores
- Enhancing Star Ratings through part D measures
- Readmissions prevention and tactics for moving these scores
- Improving scores for difficult to manage measures
- Medication adherence
- Diabetes management
- Blood pressure management
- A special focus group featuring Medicare Advantage members
The CMS Star Ratings Master Class 2013 is intended for healthcare leaders, specific benefit to Medicare Advantage Plan Senior Managers and consultants with responsibilities in the following areas:
- Quality Improvement
- Star Ratings
- CAHPS
- HEDIS
- Network Management
- HOS
- Customer Service & Member Outreach
- Physician Outreach & Education
- Medical Management
- Risk Adjustment & HCC Management