The Customer Service Summit West 2019

3-4 June 2019
Hilton San Diego Resort (Mission Bay)

The Customer Service Summit West 2019 will be held in San Diego, CA, United States on 3-4 June 2019.

The Customer Service Summit West 2019 is a brand-focused customer service conference.

The Customer Service Summit West 2019 covers topics such as:

  • Achieving seamless service– making chat, social, email and phone work together
  • Delivering an Effortless Experience – Ensure your customer service is smooth, timely and proactive
  • Safeguarding the Customer Experience Against Social Media Brand Fraud
  • Harnessing the voice of the customer to deliver unrivalled experiences
  • How messaging apps revolutionized Rogers’ social support
  • Embedding and scaling social support for a unified customer support experience
  • Customer Service within the Customer Journey
  • Managing, measuring and integrating chatbot interactions with consumers
  • How to Respond to the Evolving Needs of the Mobile Customer
  • How to recruit, train, motivate and retain your best agents

Venue

Hilton San Diego Resort (Mission Bay)
1775 East Mission Bay Drive,
San Diego,
California
,
United States
  View all Hotels near Venue
Booking.com
2195 US Dollar
No exhibition
Rentalcars Savings

Past and Future Events

   The Customer Service Summit West 2020  Jun 2020, San Diego, United States (82336)
   The Customer Service Summit West 2019  3-4 Jun 2019, San Diego, United States (82335)
   Customer Service Summit West 2018  7-8 Jun 2018, San Diego, United States (74437)

Important

Please, check the official conference website for possible changes, before you make any traveling arrangements

Prices are for evaluation only.

Find Similar Events by Category