The Future of Customer Service is a conference dedicated to customer service executives and managers striving for customer service excellence.
The Future of Customer Service covers topics such as:
- What will customer service strategies look like in the future?
- The customer of the future. What they expect, what is important to them and what this means for customer service
- Customer service excellence - management and control for sustainable success
- Conversational business - the interplay of AI and digitization in customer service
The Future of Customer Service brings together attendees from:
- Banking
- Automotive
- Telecommunications
- Insurance
- Retail
