The Workplace Investigations - Witnesses Interviews 2017 is a webinar that covers topics such as:
- How to prepare and what to do before an interview
- When are employees entitled to representation during an investigation?
- Strategies for the reluctant witness
- Organizing your interview so you can ask good questions
- What about tape-recording: Is it a good idea?
- The angry "hothead". Dangerous or something else?
- Considering cultural diversity
- Body language: Can you tell if a witness is giving false or skewed testimony? Developing behavioral baselines
- Taking notes and pacing the interview
- The note taker and their role
- Educating all parties about retaliation
- Starting and ending your interview
- What about witnesses that are not your employee? Tips for customer complaints and joint employment interviews
The Workplace Investigations - Witnesses Interviews 2017 is intended for:
- Plant Managers
- Anyone who has to do investigations, fact findings, or solve employee relations problems and disputes
- HR Managers
- Front Line Managers
- Those with Employee Relations positions
- Branch Managers
