Conversational AI & Customer experience Summit (CACES)

  • 23-24 Nov 2023
  • Hilton Petaling Jaya, Malaysia


The Conversational AI & Customer experience Summit (CACES) is dedicated to current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.

The Conversational AI & Customer experience Summit (CACES) brings together senior attendees with responsibilities in:

  • Marketing
  • Digital Transformation & Strategy
  • Innovation
  • Technology
  • Product
  • Brand Management
  • Customer Success
  • Customer Experience
  • Solutions Delivery
  • Designer and Researcher
  • Speech Applications Research
  • ICT Architecture & Engineering
  • Audio Signal Processing
  • Enterprise CRM Architect
  • Client Services
  • Customer Service
  • Call Center
  • Operations
  • General Manager
  • Sales
  • Data Scientists
  • Artificial Intelligence

Past Events


Please, check the official event website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales
Technology: Artificial Intelligence (AI)

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