Next Gen CX Conference

  • 29-30 Mar 2023
  • Suntec Singapore International Convention & Exhibition Centre

Description

The Next Gen CX Conference is dedicated to expectations, consumption patterns and behavior of multi-generational customers as well as CX technological solutions, personalization and choice.

The Next Gen CX Conference covers topics such as:

  • Empowering Customers with Choice to Optimise their Own Experience
  • Next-Generation Digital Native Customers
  • Excellent CX and Service in a Digital Experience Economy
  • Multi-Generational Customers with Digital CX
  • Conscious Consumerism & Social CX
  • Customer Insights to Personalise Experience
  • Customers Everyday Technology

The Next Gen CX Conference brings together attendees with responsibilities in:

  • Customer Service
  • Customer Experience
  • Loyalty
  • Customer Engagement
  • Retention
  • Satisfaction
  • Customer Data & Insights
  • Customer Analytics
  • IT
  • Digital
  • Innovation
  • Technology
  • Channels
  • Transformation
  • Mobile
  • E-commerce

Past Events

Important

Please, check "Next Gen CX Conference" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

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