The 4th Annual Business Process Excellence 2013 covers topics such as:
- Keeping up with continuous improvement and innovation
- Moving on towards end-to-end integrated business operation excellence
- The Critical Element in Business Transformation
- Aligning organisation culture and strategy
- Analytics in forecasting customer wants ^to increase customer experience
- Customer value creation in an end to end supply chain
The 4th Annual Business Process Excellence 2013 brings together:
- Heads of Operations Support
- Heads of HR Shared Services
- Continuous Improvement Managers
- Directors
- Deputy Secretaries
- Senior Vice Presidents
- Process Excellence Managers
- Quality Experts
- General Managers
- Heads of Organizational Excellence
- Heads of Business Excellence
- Senior Operations Strategy & Development Managers