Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2019 is a webinar dedicated to standards of Practice for social workers and nurse case managers as defined by the Case Management Society of America.
Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2019 covers topics such as:
- CMSA 2016 definition of case management
- Introduction to the Standards of Practice
- CMSA’s guiding principles for case management
- Statement of Philosophy
- Role #1 Patient flow
- Definition of a role
- Goals of patient flow
- Purpose and functions of patient flow
- Fundamental components of utilization management
- Role #2 Utilization and resource management
- Resource management
- Intersecting patient flow and utilization management
- Key functions of denial management
- Role #3 Denial management
- Role #4 Variance tracking
- Shared roles
- Goals of variance tracking
- Functions within variance tracking
- Discharge planning
- Role #5 Transitional and discharge planning
- Quality management and the case manager
- Role #6 Quality Management
- Social work expertise
- Role #7 Psychosocial assessment and counseling
- Integration of the roles
- The social worker referral process
- Summary of success
Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2019 intended for:
- Directors of Social Work
- Directors of Case Management
- Social Workers
- RN Case Managers
- Vice Presidents of Nursing
- Directors of Quality Management
- Vice Presidents of Operations
- Directors of Finance