Complaint Handling and Management: From Receipt to Trending 2015 is a webinar that covers topics such as:
- Examples of tools currently being used to conduct investigations
- How and why CAPA is tied in to product complaint investigations
- What are current FDA "hot" buttons and trends
- How far and in-depth do you go with your investigations
- How to become a "good" investigator and the emphasis on closed-loop investigations
- Benchmarks and best practices for investigations
- How to improve and bullet-proof your product complaint management system with investigations
- Why risk-based approaches are vital to the decision-making process
Complaint Handling and Management: From Receipt to Trending 2015 is intended for:
- QA/QC/Compliance/Regulatory Affairs
- All levels of Management for all departments and those who desire a better understanding
- Engineering/Technical Services
- Marketing & Sales & Customer Service
- Operations and Manufacturing
- Consultants