Connected Customer Summit is a conference dedicated to the connected customer from all angles including technology, customer experience and marketing.
Connected Customer Summit covers topics such as:
- Connected homes
- AI
- IoT
- Virtual reality
- Blockchain
- Voice technology
- Personalisation
- Brand reputation management
- Contact centres
- User experience design
- Developments in personalised marketing
- Customer journeys across multiple channels
- The future of content
- Programmatic strategy
- Data strategies: analytics and the future of personal data