Account Support Boot Camp 2013 is a course where participating companies have reported as much as 75% reduction in customer problems. The course focuses upon
Understanding people and mastering the interaction
Modifying your approach to best interface with the individual and situation you are encountering
What "to do" and "not to do" as an effective account team member
Assisting rather than hurting the account team`s sales efforts
Dealing with conflict situations
Managing conflict for better results
Account Support Boot Camp 2013 brings together:
Installation
Field Support
Account team members
Past Events
Account Support Boot Camp 2015 - 2015, SEMI Headquarters, Milpitas, California, United States (18458)
Account Support Boot Camp 2014 - 13 Oct 2014, SEMI Headquarters, Milpitas, California, United States (35992)
Account Support Boot Camp 2013 - 11 Nov 2013, SEMI Headquarters, Milpitas, California, United States (25754)
Important
Please, check "Account Support Boot Camp" official website for possible changes, before making any traveling arrangements