Using a Net Promoter Score in Alumni Relations 2014 is a webinar that covers topics such as:
- Using Net Promoter® System in Event Surveys
- Analyzing data
- How to best distribute
- Follow-Up with respondents
- Overview of Alumni Survey Design
- Current usage
- Goals
- Survey platforms
- Using Net Promoter® System in Alumni Attitudinal Surveys
- Triggers for major gift prospects
- Gathering and analyzing data
- Using data to inform future programming
- Using the Feedback to Improve Events
- On the Horizon
- Qualitative vs. quantitative feedback
- Engagement metrics
- Volunteer surveying
Using a Net Promoter Score in Alumni Relations 2014 brings together Alumni relations professionals.
