The Customer Experience Management China Summit 2016 is a conference dedicated to the latest challenges in proactively building and managing customer relationships.
The Customer Experience Management China Summit 2016 covers topics such as:
- How do you create a customer focused culture and what is the role of CEM in China?
- What are the new innovative methods in Customer Experience Management?
- How do you leverage on mobile channels to enhance your customer experience?
- How has social media initiatives had an impact on the cost and result of CEM?
The Customer Experience Management China Summit 2016 brings together:
- Industry experts
- Global and regional CEM professionals