Negotiation & Persuasion in Business 2013 is a course that covers topics such as:
- Improving the results of negotiations by following key principles and procedures
- Proven principles of persuasion and influence to ensure win-win outcomes
- Negotiation tactics and negative behaviours
- Pre-negotiation preparation to ensure improved outcomes
- Key communication tools to improve your influence on others
- Different behavioural types and ways to relate better to others
- Communication, persuasion and negotiation skills
Negotiation & Persuasion in Business 2013 is intended for anyone interested in improving his skills in negotiation, communicating and persuading in the workplace.