Social Media Issue Management 2014 is a webinar that covers topics such as:
- When a social media response is and is not necessary
- How to create a command center for social media incidents
- Triaging social media incidents and finding the best mediums for response
- How best to listen on social media to understand how your audience is responding to an issue
Social Media Issue Management 2014 is intended for communications, campus safety, and any other campus leaders involved in social media.