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4th Annual Customer Experience Transformation: Retail 2016
25-26 Feb 2016
Hilton London Kensington Hotel, United Kingdom
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4th Annual Customer Experience Transformation: Retail 2016
Key Topics
Communicate with the modern consumer using transition from a multi-channel to an omni-channel strategy
How to transform your customers’ experience both in-store and online
Real time communication with your customer to maximize your social media resources
Understanding your customer through data capture and analysis
Utilise your customer contact centre and integrate what is reveals about your customer into your strategy
Make the necessary changes throughout your organisation by listening to your customer and meet their needs
Read more
Past Events
4th Annual Customer Experience Transformation: Retail 2016 - 25-26 Feb 2016, Hilton London Kensington Hotel, United Kingdom
(47980)
3rd Annual Customer Experience Transformation: Retail 2015 - 24-26 Feb 2015, Hilton London Kensington Hotel, United Kingdom
(41324)
Annual Customer Experience Transformation: Retail 2026
Important
Please, check "Annual Customer Experience Transformation: Retail" official website for possible changes, before making any traveling arrangements
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Customer Service
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