Balancing Compliance & Performance for Stronger Employment Services 2013

Key Topics

• Designing & embedding a compliance framework across your organisation
• Prioritising improving participation whilst balancing viability & compliance
• The challenges in establishing and promoting an organisational philosophy that seeks to get the balance right
• How to manage challenging job seekers through compliance & working with staff
• Implementing & demonstrating continuous improvement
• Managing documentary evidence & maintaining integrity
• Embedding quality systems across an organisation in an audit environment
• Training & engaging staff to meet the challenge of an ever changing compliance framework

Who should Attend

Senior representatives from employment services providers, including:

• General managers
• CEOs
• Managers of compliance, quality and performance
• Managers of operations and employment services