Better Safe Than Sorry: Legal & Effective Behavioral Interviewing 2014

Key Topics

• Define the required selection criteria
• Determine the interview format and select the interviewers
• Avoid illegal or leading questions
• Prepare the interview questions and interview guide
• Ask questions based on the resume
• Assign interview roles & the order of the questions (if team interview)
• Ask spin-off questions
• Ask behavior based questions
• Take effective interview notes
• Answer the candidate’s questions
• Close the interview on the right note
• Avoid interviewer traps
• Utilize objective evaluation tools

Who should Attend

• Supervisors
• Managers
• Human Professionals Professionals
• Leaders
• Sales & Marketing Professionals
• Shift Leaders
• Executives
• Customer Service Professionals
• Office Managers
• Development Directors