Conversational AI & Customer Experience Summit (CACES 2027)

The Conversational AI & Customer Experience Summit (CACES 2027) examines the use of AI technologies in enhancing customer experience through conversational systems and automation.

Key Topics

• Fraud Detection
• Conversational Banking
• Speech to Text
• Voice Technology
• Digital Healthcare
• Customer Experience
• Intent Analysis
• Digital Humans
• Customer Service Automation
• Robo Advisors
• Chatbots
• Ethics
• Text to Speech
• Conversational IVR
• Dialogue Management
• Personalized Finance Management
• Sentiment Analysis
• Conversational User Interface
• Regulation
• Generative AI
• Automatic Speech Recognition
• LLM
• Conversational Design
• Contact Center Automation
• Virtual Agents
• Conversational Commerce

Who should Attend

• Marketing
• Technology
• Customer Experience
• Operations
• Sales
• General Manager
• AI Professionals
• Data Scientists
• Product Managers
• ICT Architecture
• Customer Service
• Innovation Leaders
• Brand Management
• Solutions Delivery
• Research
• Designer and Researcher
• Call Center
• Enterprise CRM Architect
• Engineering
• Consultancy
• Speech Applications
• Client Services