Customer Contact Week Asia (CCW 2024)

  • 16-19 Jul 2024
  • Singapore

Description

Customer Contact Week Asia (CCW 2024) is a conference dedicated to channel management, digitisation, customer engagement, operational excellence and workforce management in contact centres, featuring best practice and strategic case studies.

Customer Contact Week Asia (CCW 2024) covers topics such as:

  • Transforming Contact Centre Operations through Digitisation
  • Future-Proofing Contact Centres in the Digital Age
  • Optimising Workforce Planning and Service Delivery
  • Effective Channel Management & Engagement in Contact Centres
  • Monetising Customer Insights to Drive Performance and Profitability in Contact Centres
  • Revolutionising Customer Interactions in Contact Centres

Customer Contact Week Asia (CCW 2024) brings together senior attendees with responsibilities in:

  • Call Centres
  • Contact Centres
  • Customer Care/Management/Marketing
  • Customer Service
  • Operations
  • Customer Experience

Customer Contact Week Asia (CCW 2024) will be held in Singapore on 16-19 Jul 2024.

Venue

  • Singapore

More Details

Organizer:
IQPC
Website:

Future Events

Past Events

Important

Please, check "Customer Contact Week Asia (CCW)" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Operations

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