Customer Experience Management in Telecoms Latin America 2015 is a conference dedicated to customer experience management tailored to the Latin American market.
Key Topics
Innovative cross-industry case studies to identify how to combat the multi-channel challenge and deliver a consistently positive experience for customers
How to gain company-wide buy in for your customer experience strategies
How Nuevatel Bolivia deliver a consistent experience for customers across multiple sales and service channels
How Oi leverage customer feedback to prioritize their CEM investments
How Tigo Paraguay, Nextel and TIM Brasil delight their customers to prevent them from churning
Who should Attend
Senior attendees with responsibilities in:
Customer Care
Customer Experience
Retention & Loyalty
Customer Support
Marketing
Past Events
Customer Experience Management in Telecoms Latin America 2015 - 26-28 May 2015, Sheraton Grand Rio Hotel & Resort, Rio de Janeiro, Brazil (51231)
Customer Experience Management in Telecoms Latin America 2026
Important
Please, check "Customer Experience Management in Telecoms Latin America" official website for possible changes, before making any traveling arrangements
